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Shipping & Returns

Shipping

We have partnered with Australia Post, to get your purchase to you quickly and safely.

Please make sure you choose the destination required in the category Shipping Costs section. Your address needs to be where you can sign for the goods during normal business hours.

Refunds & Returns

We will give a full refund for any items that are not considered to be satisfactory, subject to any such defect or complaint being notified to us within 7 day of receipt of the item. You must email us at stewart@roadandmountain.com to obtain a return authorization number. You will be refunded the cost of the item less postage. It is the customers responsibility for costs associated to returning the product.

Please notify us immediately if any item arrives having been damaged in transit. We will offer to replace if the item is still available, propose an alternative or offer a refund.

When contacting us, please provide the following information:
Name
Address
Telephone Number

Contact our office at:
RandM Cycles
140 Henry Parry Drive
Gosford NSW 2250
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